We want you to get to know us more we’ve put together a post that tells you a little bit about us at TransferHome. If you’re deciding between which service to use for sending airtime to your loved ones, this might help your decision easier. You may already know that we offer the best rates for when you need to send mobile top-up online but there’s more about us that you might not know. Keep reading to find out more.
Where can I find a list of destinations?
On our website homepage, there is a list of over 240 destinations that you can send mobile top up to online. If the country you’re looking to send credit to isn’t yet on our list, let us know. We’re always looking to expand our service to meet the needs of our customers.
Is TransferHome safe and secure?
When you transfer credit to your loved ones around the world with us, your details secure and protected at all times. We use a system which ensures the security of your sensitive information. We’ll never ask you to send personal information over email or on the phone, and our customer service team are always on hand to help answer any queries you might have.
We’re open and honest with you
With TransferHome, you get complete transparency, and there are no hidden costs that will catch you out later on. Unlike our competitors, we never charge our customer’s processing fee’s. The price you see for the credit you’re transferring is all you will pay.
We get it!
We understand that not everyone wants to use an app when first trying something new, that’s why we offer our service both on a mobile app and our website. It’s just as quick and easy to transfer credit on both so don’t worry about it taking longer on either!
Your favourites list
When you use either version, you can add contacts you frequently transfer too, so they’ll be added on to a list of Favourites. The Favourites list makes the contacts you select most accessible to you for faster transfers. You can add and remove contacts from your Favourites list whenever you need to.
Our years of experience in the industry has helped us build a large group of partners; at TransferHome we have over 500 mobile networks that we work with to make sure you can get the best rates when you recharge the balance of your family and friends.
A team that’s here to help
Our customer service team welcome any questions you might have if you can’t find the answers online or if you’d prefer to speak to a human! You can message us on social media, email or call us whichever you prefer.
Don’t forget to follow us on our social media channels to keep up to date with all the latest with TransferHome